pilicholi.com is an online Indian Ethnic Wear fashion store catering to women’s fashion categories like apparels, accessories and more.

Yes, we do ship internationally. We’ll be happy to deliver your orders if your pin code is serviceable with our courier partner.

We at Pilicholi, celebrate women in all shapes and sizes. Hence, there is a range of sizes available from S to XXL in our diverse collection. So be rest assured, there’s an Pilicholi apparel created for every woman.

Once you decide on making a purchase, click on the product you are willing to order. Select a suitable size from the drop-down list. Click on the “Add to Cart” button once you have selected the quantity you would like to order. There’ll be a slide-in window at the right-hand side with your order total and a “Checkout” button. Click on the checkout button to proceed with payment and delivery details. Currently payment is through Scan of QR code as mentioned.

You can apply discount promo code on the shipping page on the right-hand side tab. The shipping page appears after you have filled in customer information. Please refer to the below image for promo code application.

Once you have successfully placed your order on our website, you will receive a confirmation email from care@pilicholi.com. We will then start making your order, from our warehouse and keep you informed at every step with regards to the delivery of the same. Your item is packed securely and handed over to our trusted delivery partners. Then, your item is shipped to your location. You will receive a tracking ID from us to be entered on our courier partner’s website which is carrying your order. You can track your order with the tracking ID until it’s delivered.

You can send us an email at care@pilicholi.com or call us on our customer care number +91-84 3998 9009

Shipping charge is levied on all orders depending on the weight. For Domestic its included in the MRP

pilicholi.com offers express shipping for all your urgent occasion needs. For express delivery, shipping charge of INR 300 is levied on your order.

If you choose the standard shipping option, your order will be delivered to your doorstep within 10-15 working days. If you choose the express shipping option, you will receive your order within 3 working days.(Currently unavailable)

Each order is shipped only to a single address. However, if you wish to ship products to different addresses, you may do so by placing multiple orders.

No. Shipping charges are non-refundable in case of exchange or cancellations.

Tax is levied on the sale of any commodity, which here represents Goods and Service Tax (GST). This tax is collected and deposited by pilicholi.com to the relevant government authorities. All products are inclusive of tax.

For all online order, our delivery service providers will make three attempts to deliver before the product will be returned to our warehouse. In case of Cash on Delivery Order, the Delivery Service provider normally calls before making a delivery attempt. If a customer is not present when our delivery service provider attempts to deliver the order, three more attempts are made automatically and after that product is returned to our warehouse.

When you make a purchase with pilicholi.com, we believe you have placed our valued trust in us and have understood all our terms and conditions regarding cancellations, returns, and refunds. We are a small start-up passionate about providing the trendiest designs at affordable prices. Hence, currently, our business model does not give us the flexibility to accept returns unless the product is damaged or if you receive a wrong product.

In that case, we exchange the product and send you another product. You can raise a complaint within 24 hours of delivery and place your replacement request to care@pilicholi.com

Yes, we give you the flexibility to cancel your order “before” it leaves our warehouse i.e. before it gets shipped.

We are sorry to hear that you wish to cancel your order. You may cancel an order within 24 hours from the time of placing the order. Simply write to us on care@pilicholi.com with your order number and we will cancel your order for you.

After the order has been shipped it becomes rather difficult for us to cancel it. We would request you to tell us as early as possible about possible cancellations.

On successfully processing the refund, the refund amount will be credited to your Pilicholi account as credit points. You will be able to use this credit on any of your future purchases on pilicholi.com.

Currently we support the following modes of payments- Net banking - Transfer UPI Scan N Pay mobile payment.